Frequently Asked Questions

Motorcycle towing uses specialized loading methods and equipment designed to secure two-wheel vehicles and prevent damage during transport. The process adapts to the bike's weight distribution and balance needs. At AMA Towing & Recovery, we handle motorcycles with care to avoid scratches, tip-overs, or stress on suspension components.

Call for on-site jump-start assistance to get your vehicle running quickly without needing a tow. A technician arrives with the right equipment to safely boost your battery and test its charge. At AMA Towing & Recovery, we provide this service throughout Hickory and surrounding areas to minimize your downtime.

Professional towing equipment is designed to protect your vehicle when used correctly, including proper tie-downs and wheel-lift or flatbed methods. Damage risk increases with improper loading or unsecured transport. At AMA Towing & Recovery, we use careful handling and secure methods to safeguard cars and motorcycles during every tow.

If your vehicle is stranded only because the tank is empty and there are no other mechanical issues, fuel delivery prevents an unnecessary tow and gets you back on the road faster. This service works well on highways, in neighborhoods, or parking areas. At AMA Towing & Recovery, we dispatch fuel quickly across Lenoir and the Catawba Valley.

Most jump-starts take just a few minutes once the technician arrives and connects the cables to your battery. Total time depends on your location and current call volume. At AMA Towing & Recovery, we prioritize fast dispatch to help you get running again with minimal delay.

Move to a safe location if possible, turn on hazard lights, and have your keys and vehicle information ready. Clear personal valuables from the car and note any existing damage. At AMA Towing & Recovery, clear communication and preparation help us load your vehicle efficiently and safely.

Yes, 24/7 availability means help is dispatched any time of day or night for breakdowns, lockouts, dead batteries, and towing needs. Emergencies don't follow business hours, especially on local highways and residential streets. At AMA Towing & Recovery, we respond around the clock throughout Hickory and surrounding communities.

Absolutely—motorcycle towing is ideal for flat tires, mechanical failures, or any situation where the bike can't be safely ridden. Specialized equipment secures the motorcycle during loading and transport. At AMA Towing & Recovery, we handle two-wheel breakdowns across Lenoir, Conover, and nearby areas with experienced care.

A lockout service provides non-damaging entry to help you regain access without breaking windows or forcing locks. Technicians use specialized tools to open doors safely and quickly. At AMA Towing & Recovery, we respond to vehicle lockouts at homes, parking lots, and roadsides throughout the service area.

Long-distance towing extends beyond the immediate service area and is suitable for relocations, vehicle purchases, or breakdowns far from home. Secure tie-down methods and clear communication ensure safe transport over extended miles. At AMA Towing & Recovery, we handle hauls that require careful planning and reliable equipment.

Many drivers stay in or near their vehicle on busy roads, creating serious safety risks from passing traffic. It's safer to move to the shoulder, exit the car if possible, and wait away from lanes. At AMA Towing & Recovery, we always advise prioritizing your safety first, then calling for professional help.

Local hauling services handle both vehicles and certain types of equipment for short-distance moves, repairs, or property relocations. Familiarity with local streets and access points ensures efficient transport. At AMA Towing & Recovery, we provide flexible scheduling and careful handling for a range of local hauling needs across the Catawba Valley.